Shipping Policy

Thank you for visiting and shopping at Bluestone Pavers Melbourne. Following are the terms and conditions that constitute our Shipping Policy:

 

Domestic Shipping Policy

Shipment processing time

All orders are typically processed in 1 business day. 

If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated for you with our sales team. Our sales team will work to get you the best delivery deal depending on your quantities and location. 

If you’re too far from our warehouse in Doveton for pick up, we also offer pick up from your closest depot to help eliviate the cost of delivery for you. Please contact us on: 03 9706 9767 to discuss your individual needs.

 

Shipment to P.O. boxes or APO/FPO addresses

Bluestone Pavers Melbourne ships to addresses within Australia including all Territories, and APO/FPO/DPO addresses.

 

Shipment confirmation & Order tracking

You will receive a confirmation email once your order has shipped. 

 

Damages

If you received your order damaged, please contact the shipment carrier to file a claim.

 

International Shipping Policy

Typically, we ship orders Australia-wide. If you’re not located in Australia, please contact us on +6197069767 or email us and we can discuss the possibility of shipping internationally to you.

 

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

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